::  Solutions and Documentation


Documentation, Forms And Literature

Microtex is proud to add a documentation section for our user's who need additional information, forms, and literature on a variety of topics. If there is documentation not listed here you require, send us an email or call our customer service line ay extension 103

Microtex Quality Control manual - Our Processes and procedures for building a quality product Download PDF

Microtex Optical Probes Comparison - Our product and how it compares to competitive models Download PDF
Microtex ECO Process - What happens if we find something that needs to be improved or modified. Download PDF
Microtex RMA Process - What happens to your repairs when they come into our repair facility Download PDF
Metertest 1 User's Guide - Guide to using the Metertest-1 Download PDF
Brochure Microtex Repair Services - Our repair and service brochure for those requesting maintenance and our service program Download PDF
Brochure Microtex OEM Engineering - Our brochure for our custom utility manufacturing and engineering Download PDF
Brochure Microtex Main Product Line - List of all of our products Download PDF
Microtex Sales Order Form - Form to fill out for credit card orders Download PDF
Microtex Repair Order Form - End User Repair description Download PDF
Microtex Customer Contact Form - Send us your contact information Download PDF
Microtex RMA Form - END User Return Materials Form Download PDF



Questions and Answer Section:

Q1: I am using the Landis & Gyr Software and it cannot read a focus meter with the FR2B

A1: The FR2B Defaults to 9600 Baud and the Focus Config Tool software runs at 4800 baud. Using Hyperterminal send the command ^^^baud4800. This changes the baud rate to 4800 baud. ^^^NVbaud4800 Saves it permanently.

Q2: I am having trouble installing the FRX-USB Drivers.

A2: If you cannot install our drivers by "Continuing anyway" and you have service pack SP2 installed, then try reloading Windows. You have a corrupted Windows DLL MSVCRT32.DLL

Q3: I Cannot get a USB dongle to work with the FR2B.

A3: Many USB to serial devices and USB to Bluetooth Keys do not have a Wireless Bluetooth Stack that will work with the FR2B. These devices were designed for PC peripherals, and their Bluetooth stack is not real-time to work with meter reading. Try a BT-USB or BT-PC adapter as these are engineered to work real-time with our wireless product.

Q4: Where can I get a used or refurbished probe?

A4: Call us at 972-479-1011 x103 We have many used models which are not listed on our website and we can sell you a working unit for less. We can also service your broken unit.

Q5: What unit will work with the Itron FC200 Handheld?

A5: The FR3-G5-18, FR3-FC200-18, FR2B, and FR3B will work with the FC200.

For Application Notes Click here >>  

 Microtex Electronics, Inc
 2929 N. Central Expy., Ste. 250
 Richardson, TX  75080

 Tel:  972-479-1011
 Fax: 972-479-1015

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