::  Solutions and Documentation

 

Documentation, Forms And Literature

Microtex is proud to add a documentation section for our user's who need additional information, forms, and literature on a variety of topics. If there is documentation not listed here you require, send us an email or call our customer service line ay extension 103

PRODUCTS   DOWNLOAD INFO
Microtex Quality Control manual - Our Processes and procedures for building a quality product Download PDF

Microtex Optical Probes Comparison - Our product and how it compares to competitive models Download PDF
Microtex ECO Process - What happens if we find something that needs to be improved or modified. Download PDF
Microtex RMA Process - What happens to your repairs when they come into our repair facility Download PDF
Metertest 1 User's Guide - Guide to using the Metertest-1 Download PDF
Brochure Microtex Repair Services - Our repair and service brochure for those requesting maintenance and our service program Download PDF
Brochure Microtex OEM Engineering - Our brochure for our custom utility manufacturing and engineering Download PDF
Brochure Microtex Main Product Line - List of all of our products Download PDF
Microtex Sales Order Form - Form to fill out for credit card orders Download PDF
Microtex Repair Order Form - End User Repair description Download PDF
Microtex Customer Contact Form - Send us your contact information Download PDF
Microtex RMA Form - END User Return Materials Form Download PDF

 

 

Questions and Answer Section:

Q1: I am using the Landis & Gyr Software and it cannot read a focus meter with the FR2B

A1: The FR2B Defaults to 9600 Baud and the Focus Config Tool software runs at 4800 baud. Using Hyperterminal send the command ^^^baud4800. This changes the baud rate to 4800 baud. ^^^NVbaud4800 Saves it permanently.

Q2: I am having trouble installing the FRX-USB Drivers.

A2: If you cannot install our drivers by "Continuing anyway" and you have service pack SP2 installed, then try reloading Windows. You have a corrupted Windows DLL MSVCRT32.DLL

Q3: I Cannot get a USB dongle to work with the FR2B.

A3: Many USB to serial devices and USB to Bluetooth Keys do not have a Wireless Bluetooth Stack that will work with the FR2B. These devices were designed for PC peripherals, and their Bluetooth stack is not real-time to work with meter reading. Try a BT-USB or BT-PC adapter as these are engineered to work real-time with our wireless product.

Q4: Where can I get a used or refurbished probe?

A4: Call us at 972-479-1011 x103 We have many used models which are not listed on our website and we can sell you a working unit for less. We can also service your broken unit.

Q5: What unit will work with the Itron FC200 Handheld?

A5: The FR3-G5-18, FR3-FC200-18, FR2B, and FR3B will work with the FC200.

 
For Application Notes Click here >>  


 Microtex Electronics, Inc
 2929 N. Central Expy., Ste. 250
 Richardson, TX  75080


 Tel:  972-479-1011
 Fax: 972-479-1015






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